Terms and Conditions
Please read these terms carefully before using our services.
1. Scope of Application
These Terms and Conditions (Terms) apply to all services provided by Astro App through the website and mobile applications.
By using our services, you agree to these Terms. Deviating terms of the customer will not be recognized unless we expressly agree to their validity in writing.
2. Contract Conclusion
2.1 Registration
Using Astro App requires registration via Google OAuth. By registering, you make a binding offer to conclude a usage contract.
2.2 Contract Acceptance
The contract is concluded when we accept your registration through a confirmation email or activation of your account. Upon conclusion of the contract, you accept these Terms in the version valid at the time of registration.
2.3 Package Booking
To use extended features (Premium or Ultimate packages), a paid booking is required. Booking is done through our checkout page.
3. Scope of Services
3.1 Basic Features
With free registration you receive access to basic functions of Astro App:
- Creation of a personal profile
- Access to general astrological information
- Basic functions of partner analysis
3.2 Premium Packages
By booking a Premium or Ultimate package you receive extended features:
- Basic Package: Basic partner analysis with AI support
- Premium Package: Extended analyses, detailed planetary aspects, personalized reports
- Ultimate Package: Complete analyses, unlimited partner checks, VIP support
3.3 Availability
We strive for high availability of our services. However, we cannot guarantee uninterrupted availability. Maintenance work will be announced whenever possible.
4. Pricing and Payment
4.1 Prices
The current prices for our premium packages are listed on the pricing page. All prices include statutory VAT.
4.2 Payment Terms
Payment is made in advance via the payment methods specified on the checkout page. After successful payment, your account will be automatically activated.
4.3 Duration
Booked packages have a duration of 30 days from booking. Automatic renewal does not occur. You can book a new package at any time.
5. Right of Withdrawal
5.1 Withdrawal Notice
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of contract conclusion.
5.2 Consequences of Withdrawal
If you withdraw from this contract, we must refund all payments we have received from you immediately and at the latest within fourteen days.
5.3 Early Fulfillment
If you expressly request that the service begins before the expiration of the withdrawal period, your right of withdrawal expires with complete contract fulfillment.
5. User Account and Obligations
5.1 Registration and Account Security
When registering via Google OAuth, you are obligated to provide truthful and complete information. You are responsible for the security of your Google account and all activities that occur through your account.
5.2 Responsibility for Birth Data
You are responsible for ensuring that the birth data you enter (date, time, place) is accurate. Incorrect entries may lead to inaccurate analyses. We assume no liability for analyses based on incorrect input data.
5.3 Prohibition of Abusive Use
You are prohibited from:
- Using the service for illegal purposes
- Employing automated systems (bots, scrapers) for data extraction
- Burdening the technical infrastructure through excessive requests
- Harassing other users or using their data without authorization
- Uploading content that violates third-party rights
5.4 Sharing Access Credentials
Sharing your access credentials with third parties is not permitted. If you suspect misuse, you are obligated to inform us immediately.
6. Right of Withdrawal
6.1 Withdrawal Notice
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of contract conclusion.
6.2 Exercise of Right of Withdrawal
To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. by email to kontakt@astro-app.de) of your decision to withdraw from this contract.
6.3 Consequences of Withdrawal
If you withdraw from this contract, we must refund all payments we have received from you immediately and at the latest within fourteen days from the day we received notification of your withdrawal.
6.4 Early Fulfillment
If you expressly request that the service begins before the expiration of the withdrawal period, your right of withdrawal expires with complete contract fulfillment by us.
6.5 Exclusion of Right of Withdrawal
The right of withdrawal does not exist for contracts for the delivery of digital content that is not delivered on a physical data carrier if you have expressly agreed to execution before the expiration of the withdrawal period.
7. Liability and Warranty
7.1 Limitation of Liability
We are liable without limitation for:
- Intent and gross negligence
- Injury to life, body or health
- Damages under the Product Liability Act
- Damages from breach of a guarantee
For slight negligence, we are only liable in case of violation of an essential contractual obligation (cardinal obligation). Liability is limited to the contractually typical foreseeable damage.
7.2 Astrological Content - Important Disclaimer
⚠️ Important Notice: The astrological analyses and interpretations provided by Astro App are solely for entertainment and personal reflection. They do not constitute professional advice and do not replace:
- Medical or psychotherapeutic advice or treatment
- Legal or tax advice
- Financial or investment advice
- Professional couples therapy or marriage counseling
For serious personal, health or legal problems, please consult appropriate professionals.
7.3 AI-generated Content
Our analyses are partially created by AI systems (OpenAI). Characteristics and limitations:
- No Guarantee: We cannot guarantee the accuracy, completeness or timeliness of AI-generated content
- Subjective Interpretation: Astrological interpretations are by nature subjective and can be interpreted differently
- Technical Limitations: AI systems can make errors or deliver unexpected results
- No Predictions: Astrological analyses are not predictions and do not guarantee future events
7.4 Data Security and Availability
We implement technical and organizational measures to protect your data from loss, destruction, manipulation and unauthorized access. Details can be found in our Privacy Policy.
We strive for high availability of 99% but cannot guarantee it. Maintenance work and technical disruptions may lead to temporary outages.
7.5 Warranty
For paid services, statutory warranty rights apply. In case of defects in service, you may request supplementary performance by remedying the defect or new delivery at your choice.
8. Intellectual Property and Copyright
8.1 Copyrights on the Platform
All content of Astro App (texts, graphics, logos, icons, animations, code) is protected by copyright and is the property of Astro App or licensed. Reproduction, editing, distribution or any form of exploitation requires written consent.
8.2 License to Use
We grant you a non-exclusive, non-transferable, revocable license for personal use of Astro App within the framework of these Terms.
8.3 Your Content
You retain all rights to the data you enter (birth data, names, etc.). By entering, you grant us the right to use this data to create your analyses.
8.4 Generated Analyses
The astrological analyses created for you are exclusively for your personal use. Commercial exploitation, public distribution or resale is not permitted.
8.5 Trademark Rights
"Astro App" and the logo are protected trademarks. Use of these trademarks without express permission is prohibited.
9. Termination and Suspension
9.1 Ordinary Termination by User
You can delete your user account at any time via the account settings or terminate by email to kontakt@astro-app.de. The termination takes effect immediately.
9.2 Termination by Astro App
We may terminate the usage relationship with 14 days' notice. For paid packages, a proportionate refund will be made for unused time.
9.3 Extraordinary Termination and Suspension
We reserve the right to suspend or delete your account without notice in case of violations of these Terms, particularly in case of:
- Violation of legal provisions
- Abusive use of services
- Endangering system security
- Providing false information during registration
- Payment default despite reminder
9.4 Consequences of Termination
After termination of the usage relationship:
- Your account will be deactivated and your data deleted according to our Privacy Policy
- You will no longer have access to your saved analyses
- Already paid packages will only be proportionately refunded in case of justified termination by us
- Ongoing analysis requests will no longer be processed
10. Final Provisions
10.1 Changes to Terms
We reserve the right to change these Terms at any time. Changes will be communicated to you by email at least 30 days before they take effect. If you do not object within 30 days after receipt of the change notification, the changed Terms are deemed accepted.
If you object to the changes, both parties have the right to terminate the contractual relationship.
10.2 Applicable Law
All legal relationships between you and us are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of your country of residence remain unaffected.
10.3 Place of Jurisdiction
If you are a merchant, legal entity under public law or special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business.
10.4 Dispute Resolution
The European Commission provides a platform for online dispute resolution: ec.europa.eu/consumers/odr
We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
10.5 Severability Clause
Should individual provisions of these Terms be or become invalid, this does not affect the validity of the remaining provisions. The invalid provision will be replaced by a valid one that comes closest to the economic purpose of the invalid provision.
10.6 Contract Language and Text Form
The contract language is English. The contract text is not stored by us. You can view and print these Terms on our website at any time.
10.7 Contact and Support
If you have questions about these Terms or our services, you can reach us at:
Email: kontakt@astro-app.de
Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (CET)